Returns & Exchanges
Your satisfaction is our top priority. If you are not completely happy with your purchase, we are here to help. We offer a 30-day return and exchange policy from the date you receive your order.
Conditions for Return
To be eligible for a return, please ensure the following conditions are met:
- The item must be in its original, unused, and unworn condition.
- The item must be returned in its original packaging.
- A receipt or proof of purchase is required.
How to Initiate a Return
To start a return, please contact our customer service team at support@koreanbeauty.com. Please include your order number and the reason for your return in your email. Our team will provide you with instructions on how to proceed.
Exchanges
If you would like to exchange an item for a different color or style, please follow the return process and place a new order for the item you wish to receive.